In forklift attachments industry, service is generally referred to as "after-sales service". However, with the intensification of competition in all walks of life, customers pay more and more attention to the supplier of the service, traditional service mode has been unable to meet the needs of more customers, which also contributed to the supplier change the service mode, to seek more innovative. German NOC reference well-known foreign enterprises service, the establishment of a full range of professional services chain, customer equipment and logistics operation to provide effective protection, allow customers a better feel the value of products and services.

　　In the view of thesino-German nnookee forklift attachments, by providing in-depth services can be more timely and effective grasp the product design and quality defects, for product improvement provide immediate comprehensive information; can also better understand customer usage and operation characteristics, to provide basic information for new products and personalized development options. Excellent service is a strong guarantee for product sales.

　　In the future, we will focus on professional, efficient and considerate service needs, and constantly improve the following:

　　1. A sound service network. We will in the nationwide established more service outlets, expand sales consultant team and strengthen professional service engineers, to provide systematic professional training for sales and service personnel, through the establishment of a call center to provide customers with professional, timely, efficient all-weather service.

　　2 for customers of different situations, customized personalized after-sales service (such as regular maintenance, comprehensive maintenance, etc.), not only the dissemination of the concept of mandatory maintenance of equipment management, but also to meet the needs of customer equipment maintenance.

　　3 in view of the customer demand for efficient operation of the equipment, provide the old car renovation, replacement, buy back service, so that customers enjoy the most economical and enjoy the best working state of the equipment.

　　sino-German nnookee forklift attachments always to customer oriented and continue to improve professional can continue to develop more quality products and services, continue to meet customer demand. Professional service in order to truly let customers at ease and comfortable, through services to improve customer repeat purchase rate, which is the value of services to bring.